Privacy Policy

Privacy Policy for Nicole Castaneda Real Estate

1. Introduction

Welcome to Nicole Castaneda Real Estate. We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect the following information:

  • Name and job title
  • Contact information including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

3. How We Use Your Information

We use the information we collect to:

  • Understand your needs and provide you with better services.
  • Send promotional emails about new properties, special offers, or other information we think you may find interesting.
  • Send text messages about real estate services, property inquiries, and scheduling, only if you have opted in to receive them (see Section 8).
  • Contact you for market research purposes.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Cookies

Our website may use cookies to enhance user experience. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs and preferences by gathering and remembering information about your preferences.

6. Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.

7. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

8. SMS / Text Messaging

If you provide your mobile phone number and check the SMS consent box on our website, you agree to receive text messages from Nicole Castaneda Real Estate regarding real estate services, property inquiries, scheduling, and related communications. Consent to receive text messages is not a condition of any purchase or service.

  • Message frequency: Message frequency varies based on your inquiry and our communication with you.
  • Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.
  • Opting out: You can opt out of text messages at any time by replying STOP to any text message you receive from us. After you reply STOP, you will receive one final message confirming your opt-out, and no further texts will be sent unless you opt in again.
  • Help: For assistance, reply HELP to any text message, or contact us at (512) 668-6526 or nicolecluxrealtor@gmail.com.
  • Carrier liability: Carriers are not liable for delayed or undelivered messages.

Sharing of SMS information: Text messaging originator opt-in data and consent will not be shared with any third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Changes to This Privacy Policy

Nicole Castaneda Real Estate may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: nicolecluxrealtor@gmail.com
  • By phone: (512) 668-6526